Back in college, I was lucky enough to get a student worker position in my university's Computer Services department on the Enterprise Services team. This was near the top of the hierarchy in the department, and it meant I got to effectively bypass the help desk/direct end user interaction portion of my IT career. I should mention I was essentially a nepotistic hire: I mostly got it because I knew the director from a church softball team. While it was definitely a step up from resetting passwords and troubleshooting printers all day, it also meant a lot of grimy work pulling old cable and managing the new wiring/power in the server farm. I was grateful for it, especially when I walked past one of the computer labs and saw other student workers sitting at the front desk answering the same questions over and over, One of my best friends from high school (Brent) also went to this university and also got a job in the Computer Services department. However, he was in the Accessibilit...